I'd like to think that in an educational environment everyone is maintaining the focus to support students. But we have to think, what is supporting students? Is this going above and beyond in every way to help them accomplish their goals? No. Is this bending to their every whim? No. What it is, is taking every single moment of everyday and seeing what is the best way to turn it in to a teachable moment. That, to me, is truly supporting students. Different generations are confronted with different environmental challenges. Baby boomers, gen x etc.... Currently we are serving the generation of everyone wins and everyone gets a trophy. Life doesn't work that way. Not everyone passes, just as not everyone fails. Some students have not been equipped with the ability to make constructive decisions in situations where they feel they have anything at stake. And where they don't have anything at stake they don't place themselves within the situation.
What to do? Turn every moment into a teachable moment. Because every moment is a teachable moment.